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Service and Maintenance

The Service tab on an asset record helps you schedule recurring maintenance and keep a log of completed service work. This tab is available for individual assets only (not bulk assets).

Service Schedule​

The service schedule defines maintenance tasks for the asset.

Adding a Schedule Entry​

  1. Open the asset and click the Service tab.
  2. Click New in the Service Schedule toolbar.
  3. Fill in the schedule form:
FieldDescription
Service ItemSelect an existing service item from the dropdown, or enter a new one
Schedule TypeDue One-time with a specific due date, or Repeat Every with an interval (days, weeks, months, or years) and a beginning date
Show ReminderOptionally set a reminder a specified number of days, weeks, months, or years before the due date
NotesAdditional details about the scheduled service
  1. Click Save.

Completing Scheduled Service​

  1. Select one or more schedule entries using the checkboxes.
  2. Click Complete.
  3. Enter the Service Date and optional Notes in the confirmation dialog.
  4. Click Save. A service log entry is created for each selected schedule, and repeating schedules automatically recalculate their next due date.

Deleting Schedule Entries​

Select entries and click Delete to remove them from the schedule.

Service Log​

The service log is a chronological record of all service work performed on the asset — both scheduled and unscheduled.

Adding a Log Entry​

  1. Click the Service Log sub-tab.
  2. Click New.
  3. Fill in the log form:
FieldDescription
Service ItemSelect an existing service item from the dropdown, or enter a new one
Service DateWhen the service was performed
NotesDetails about the work performed
  1. Click Save.

Deleting Log Entries​

Select entries and click Delete to remove them.

Service Reports​

The Reports section includes four service-focused reports:

ReportDescription
Service ScheduleAll upcoming scheduled service across your assets
Upcoming ServiceService due within a specified period
Overdue ServiceService that is past its due date
Completed ServiceA history of completed service work