Service and Maintenance
The Service tab on an asset record helps you schedule recurring maintenance and keep a log of completed service work. This tab is available for individual assets only (not bulk assets).
Service Schedule
The service schedule defines maintenance tasks for the asset.
Adding a Schedule Entry
- Open the asset and click the Service tab.
- Click New in the Service Schedule toolbar.
- Fill in the schedule form:
| Field | Description |
|---|---|
| Service Item | Select an existing service item from the dropdown, or enter a new one |
| Schedule Type | Due One-time with a specific due date, or Repeat Every with an interval (days, weeks, months, or years) and a beginning date |
| Show Reminder | Optionally set a reminder a specified number of days, weeks, months, or years before the due date |
| Notes | Additional details about the scheduled service |
- Click Save.
Completing Scheduled Service
- Select one or more schedule entries using the checkboxes.
- Click Complete.
- Enter the Service Date and optional Notes in the confirmation dialog.
- Click Save. A service log entry is created for each selected schedule, and repeating schedules automatically recalculate their next due date.
Deleting Schedule Entries
Select entries and click Delete to remove them from the schedule.
Service Log
The service log is a chronological record of all service work performed on the asset — both scheduled and unscheduled.
Adding a Log Entry
- Click the Service Log sub-tab.
- Click New.
- Fill in the log form:
| Field | Description |
|---|---|
| Service Item | Select an existing service item from the dropdown, or enter a new one |
| Service Date | When the service was performed |
| Notes | Details about the work performed |
- Click Save.
Deleting Log Entries
Select entries and click Delete to remove them.
Service Reports
The Reports section includes four service-focused reports:
| Report | Description |
|---|---|
| Service Schedule | All upcoming scheduled service across your assets |
| Upcoming Service | Service due within a specified period |
| Overdue Service | Service that is past its due date |
| Completed Service | A history of completed service work |